Jr. IT Technician
On-siteOakland Park, Florida, United States
EXPIREDOakland Park, Florida, United StatesOn-sitePart TimeEntry LevelSmall
Part TimeEntry LevelSmall
Job Summary
Provide remote Help Desk support for internal staff by troubleshooting desktop applications and hardware issues. Coordinate service requests using ticketing and monitoring software to create detailed work logs and resolve problems before downtime occurs. Support project work as a resource when needed while maintaining a responsive, accountable, and professional team environment. This six-month temporary position concludes when seasonal demand decreases. The role requires strong technical aptitude, organizational skills, and familiarity with Windows, Mac, and networking configurations.
Required Qualifications
- Minimum of one (1) year of experience in a help desk or IT support role
- The capacity to learn existing and emerging technologies
- Superior organizational, communication, problem-solving, and analytical skills
- The ability to install, upgrade, repair, move, and replace desktops, laptops, and peripherals
- Strong experience troubleshooting and resolving hardware, software, systems, and network issues
- The ability to provide technical support and problem resolution for unfamiliar software and hardware
- The drive to take on new challenges and tasks without waiting to be told what to do next
- Great communication and customer service skills
- Basic knowledge of Windows 10, Windows 11, and Mac OS
- Basic knowledge of MS Office
- Basic knowledge of standard networking configurations, including LAN/WAN/VPN and firewall basics
- Basic knowledge of Apple and Android devices
- Familiarity with ticketing systems
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