Jr. Account Manager [Social Commerce]
On-siteMakati City, Metro Manila, Philippines
Job Summary
Coordinate daily account management tasks for assigned brand accounts across TikTok Shop, Shopee, and Lazada, ensuring accurate campaign schedules, product listings, and voucher setups. Support livestream execution by managing pre-live checklists, coordinating product samples, and testing promotional prices before broadcasts. Deliver timely performance reports tracking views, CTR, orders, and GMV while monitoring real-time content for technical or inventory issues. Collaborate with Creative, MCN, and Production teams to deliver briefs, follow asset status, and resolve operational bottlenecks. Assist Account Managers with escalating account queries and gathering marketplace insights on competitor activities and algorithm trends.
Required Qualifications
- Bachelor's degree
- Fresh graduate with relevant internship experience (in digital marketing, e-commerce, or social media management) OR 1–2 years of full-time experience in account coordination, social commerce, or digital operations
- Foundational understanding of e-commerce platforms (TikTok Shop, Shopee, Lazada)
- Familiarity with creator content or livestreaming formats
- Strong organizational and multi-tasking skills
- High attention to detail
- Ability to track multiple operational deliverables under tight deadlines
- Data-literate mindset
- Basic proficiency in Excel/Google Sheets
- Willingness to learn platform seller tools and performance metrics
- Proactive, self-motivated attitude
- Excellent communication skills
- Interpersonal skills
- Collaborative skills
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