Jr. Account Manager - Group Benefits
$65,000–$75,000 year
HybridToronto, Ontario, Canada
Job Summary
Prepare renewal packages, marketing submissions, and benefits summaries while tracking client plan data, including employee changes and enrolments. Respond to client and carrier inquiries promptly, ensure documentation is current and compliant, and manage workflows using CRM and internal tools. Support proposal preparation, attend in-person and virtual client meetings alongside senior account managers, and proactively flag issues or follow-ups. Maintain strong relationships with clients and carriers through exceptional service and active participation in industry events. This role blends client interaction with accurate plan administration within a hybrid work model at PACE, one of Canada's largest independent benefits brokers.
Required Qualifications
- 3 to 5 years of experience in the group benefits industry
- Confident, professional communication with clients and carriers
- Highly organized and detail-oriented, with strong follow-through
- Able to take initiative, think ahead, and contribute meaningfully in client meetings
- Able to work independently and collaborate with Sr. Account Managers
- Strong verbal and written communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint etc.), CRM systems and web-based carrier portals
- Completion (or willingness to obtain) LLQP and/or GBA
- Valid driver's license and access to a vehicle
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