Join Us in Sofia! Relocation + Language + Career Growth
On-siteWarsaw, Mazovia, Poland
Warsaw, Mazovia, PolandOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Deliver excellent customer support via phone, email, and chat while troubleshooting issues using structured guides and internal tools. Master CRM and ticketing systems to track and resolve cases, ensuring high satisfaction while following service level agreements. Collaborate with teammates to share best practices and keep knowledge up to date through continuous training. This role offers relocation support, housing allowance, and fully paid training for Lithuanian and English-speaking professionals starting September 2025. Join a supportive, international team in Sofia where learning never stops and well-being is a top priority.
Required Qualifications
- Fluency in Lithuanian and English
- Strong communication and problem-solving skills
- Customer-first mindset
- Adaptability
- Eagerness to learn
- Ability to remain calm under pressure
- Ability to work in a team
- Location: Sofia, Bulgaria (Relocation Support Provided)
- Type: Full-time (40h/week)
- Start Date: September 2025
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