Job Opportunities
$71,250–$86,250 year
On-site · London, Ontario, Canada
Job Summary
Field Supervisor (Service Leader) identifies opportunities through key customer contacts and industry information; locates sources for sale of company products and services; analyzes and reviews specifications and construction drawings to prepare estimates; prepares documentation for prospective current customers; communicates appropriately; manages resources in a satellite branch to meet targets; builds and maintains favorable client relationships; plans sales strategies, leads negotiations, and drives maintenance agreement renewals; ensures ISO compliance and quality standards; mentors hourly field employees; provides technical support to Sales and Field employees; collaborates with contracts control; manages accounts and budgets.
Required Qualifications
- Post Secondary – preferably in Business or Engineering
- 3-5 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment
- Proficient in MS Office
- Coaching and Mentoring: ability to motivate and guide team members
- Communication: Communicate clearly and articulately
- Customer Service: Demonstrate customer focus through improving performance
- Leadership: Possess solid leadership skills
- People Management: Ability to select, train, supervise and evaluate staff
- Persuasion: Persuasion is required both internally and externally
- Presentation: Ability to present materials clearly
- Problem Solving: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
- Teamwork: Ability to interact with all levels and be an integral part of the operation
- Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things
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