Job File Coordinator
$33,280–$37,440 year
On-siteAlbany, Georgia, United States
Job Summary
Monitor job file status, audit status, and work in progress items while ensuring client requirements are followed. Review and validate initial field documentation, create preliminary estimates, and perform job close-outs. Maintain internal and external communications by drafting correspondence, filing, and preparing daily job file reports. Complete job file backups and finalize documentation for upload and the audit process. This role supports the franchise's goal of helping make fire and water damage "like it never even happened" through rigorous job file coordination and quality assurance.
Required Qualifications
- 2+ year(s) of administrative or office-related experience and business experience
- Minimum of HSD/GED
- Ability to successfully complete a background check subject to applicable law
Desired Qualifications
- Experience in the commercial cleaning and restoration or insurance/service industry
- Experience with writing estimates, job file processes, and quality assurance
- Associates/bachelor's degree
- Ability to learn new software, including Xactimate and proprietary software
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