Job Fair - Temporary, Visitor Experience Associate II

The Visitor Experience Associate II supports a positive museum visit by delivering high-quality customer service, handling admissions and sales, and managing floor operations. Responsibilities include cash handling and selling memberships, assisting visitors with information and directions, managing coat check and concierge services, supporting events and third-party activities, stocking and distributing maps and literature, and assisting with special exhibitions (e.g., audio guide distribution and ticket handling). The role requires knowledge of museum programs and events, the ability to greet guests and deescalate challenging situations, collaboration across departments, proficiency with Microsoft Office 365 and remote collaboration tools (e.g., Teams), and a commitment to creating a warm, welcoming environment for diverse visitors. Ability to work regular weekends, evenings, and holidays, plus the physical ability to stand/walk for extended periods, is expected.