JDE Support Specialist
$78,200–$117,200 year
On-siteOklahoma City, Oklahoma, United States
Job Summary
Provide front-line support for JDE-related requests and issues managed via the helpdesk ticket system, escalating to the Corporate team where needed. Configure and maintain application settings, security roles, menus, and user permissions while troubleshooting user-reported issues related to JDE modules, interfaces, and business processes. Assist with data analysis, corrections, and mass updates, and support the configuration, testing, and deployment of third-party applications. Design and develop new functionality, reports, forms, and interface systems for Finance, Inventory Management, Operations, and Customer Service. Identify business process improvement opportunities and provide user training while creating and maintaining documentation. Communicate regularly with all staff levels to ensure delivery of user and business needs.
Required Qualifications
- Bachelor's degree in finance, Computer Science or a related field (Finance, Engineering, Mathematics, etc.)
- Three (3) years of JDE applications experience
- Strong programming fundamentals and analytical background
- Excellent time and project management skills
- Logical problem solving
- Ability to apply an organized and structured approach to tasks
- Ability to drive projects forward
- Strong attention to detail and accuracy in work
- Advanced computer skills
- Self-starter and ability to balance priorities
- Travel 10%
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.