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Claims and Customer ServicePosted 1 week ago

Javelina Support & Application Modernization Analyst

$115,000–$125,000 year

HybridStockton, California, United States

Full Time

Job Summary

Provide ongoing technical support for the Mphasis Javelina platform, handling ID cards, EOBs, and accumulator data loads while troubleshooting production issues. Support legacy AS400 and finance application modernization using C#/.NET, automate manual reporting processes, and maintain a centralized repository for SQL queries and operational documentation. Partner with business users and vendors to resolve system errors, validate data conversions, and create runbooks for business continuity. This role bridges operations and technology to ensure reliable healthcare administration systems within a third-party administrator serving self-funded health plans.

Required Qualifications

  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems
  • Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes
  • Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows
  • Experience with AS400 systems, C#/.NET applications, or legacy application modernization
  • Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues
  • Experience developing clear technical documentation, operational procedures, and troubleshooting guides
  • Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams
  • Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives
  • Experience supporting healthcare operations, claims administration, health plan, or TPA systems

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