Japanese Bilingual Customer Service and Sales Representative

Respond to customer inquiries via phone, email, and chat in Japanese and English, assisting with product information, order processing, and issue resolution. Engage potential customers to recommend office solutions, collaborate with the sales team to generate leads, and prepare quotes and proposals in both languages. Serve as a language bridge by translating documents and communications between Japanese-speaking clients and English-speaking team members. Provide feedback to internal departments on customer preferences and market trends. Requires N1-level Japanese fluency and English proficiency, with a Bachelor's degree or equivalent experience. This remote role supports Officepartners360's Japanese clientele and drives sales growth through effective relationship-building.