Japan Channel Account Manager
HybridTokyo, Tokyo, Japan
Job Summary
Manage the primary relationship with distributor SoftBank C&S and a portfolio of resellers in Japan, driving growth through joint activities and business plan execution. Prospect and onboard new partners while delivering training programs, certifications, and sales collateral to equip the network for effective selling. Track performance metrics and KPIs to identify improvement areas, then conduct regular business reviews to assess progress and drive increased market share. Develop and manage channel incentives, collaborate on co-branded campaigns, and act as the face of Canva for direct sales support when needed. Requires extensive Japanese market channel experience, business-grade Japanese and English skills, and proficiency with Salesforce.
Required Qualifications
- extensive channel management experience in the Japanese market
- track record of driving growth with resellers and/or distributors
- Experience working with Japan's largest software resellers
- existing contact network
- Must have experience working in a Distribution channel model
- Must have experience working with SoftBank C&S
- Excellent communication, negotiation, and relationship management skills
- ability to influence both internal and external stakeholders
- Analytical skills
- ability to leverage data to make informed decisions and drive performance improvements
- Must have business grade Japanese and English communication skills
Desired Qualifications
- Existing relationships and experience working with SoftBank C&S is advantageous
- Experience working with CRM systems (Salesforce) and other partner management platforms
- Direct customer sales experience
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