Jack in the Box - TEAM LEADER
$3,563,040–$4,160,000 year
On-siteSpokane, Washington, United States
Job Summary
Train and lead team members on delivering exceptional guest experiences, ensuring great-tasting food, accurate orders, and strict compliance with Jack in the Box procedures. Model calm productivity during busy times while coaching staff on the Hospitality Model, uniform standards, and food safety protocols. Manage the floor by coordinating resources, overseeing workstation operations, and handling cash management. Perform duties including order taking, cashiering, and assisting with grill, assembly, and fryer tasks. Maintain cleanliness across interior, exterior, and drive-thru areas. Complete the Food Safety Checklist each shift and follow all labor laws and policies.
Required Qualifications
- 6 consecutive months JIB experience
- 100% certified in all workstations
- 1-year supervisory experience in a restaurant or retail customer service environment
- At least 18 years old
- Complete Team Leader training classes
- ServSafe certified (in certain states)
- Ability to speak, read, and write effectively in English
- Ability to speak another language to guests based on location of restaurant
- Excellent interpersonal skills
- Ability to perform and understand basic math concepts (addition, subtraction, multiplication, division)
- Ability to work well with diverse groups of people
- Proven analytical skills
- Good organization and planning skills
- Self-starter who takes initiative and willingly accepts responsibility
- Basic knowledge of personal computers and related software applications
- Demonstrates integrity and ethical behavior
- Ability to stand and walk approximately 90%-95% of shift
- Ability to move freely throughout the restaurant
- Ability to lift and carry 15-25 lbs
- Ability to listen to guests' orders
- Ability to operate a cash register
- Ability to read video monitors
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