IWC Boutique Manager / Tokyo

Manage day-to-day operations of a medium- to large-sized boutique store, overseeing front-end, back-end, and sales floor activities to achieve commercial targets for sales volumes, profitability, and new client acquisition. Analyze customer and market trends, monitor financial results, and adjust plans to optimize resource utilization while ensuring compliance with company policies and diversity guidelines. Develop and manage budgets for the designated area, set personal and team performance objectives, and provide training to build staff capabilities. Resolve complex queries and refer contentious issues to higher authorities as needed.