ITS Onsite Engineer
Hybrid · Hyderabad, Telangana, India
Job Summary
ITS Onsite Engineer responsible for supporting day-to-day IT operations across NCR Voyix locations, providing hands-on client software support (LAN/WAN, Telephony, Printer, PC/Laptop/Engineering Workstations), GIS security support, Help Desk incident resolution, end-user and executive IT support in a hybrid Office/Home environment, plus project work (network, AV, real estate IT upgrades) and IT planning with global teams. Must communicate effectively with global teams, support multiple sites, and be flexible to work out-of-hours. Requires 3-5 years of LAN/WAN and technical support experience and a Bachelor or Certificate in IT/Engineering.
Required Qualifications
- Certificate or Bachelor degree in IT/Computer/Electronics & Communications Engineering or related discipline
- Experience with one or more of the following operating systems: Microsoft Windows 10
- Experience in Server/Dell PC Client support
- Experience with CISCO Switches/Routers/Networks, Telephony
- Implementation of structured cabling and layouts
- Experience managing complex support issues across a globally dispersed organization with multiple dependencies
- Experience in dealing and negotiating with IT suppliers and Telecommunication departments
- Familiarity with environments using MPLS, LL, E1, ISDN, FR, DID, POTS
- Knowledge of global wired and wireless network technologies, vendors and offerings
- Knowledge of Microsoft OS, TCP/IP
- Exposure to DNS/DHCP, WAN and LAN technologies
- Business and Requirements analysis skills
- At least 2-3 years of relevant or related experience in LAN/WAN and technical support
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.