ITM Relationship Advisor Part-Time-Tallahassee
On-site · Tallahassee, Florida, United States
Job Summary
ITM Relationship Advisor I (part-time) at Addition Financial in Tallahassee, FL. Serves members via on-screen Interactive Teller Machines (ITMs), processes transactions (deposits, withdrawals, account inquiries), educates members on ITM functionality and digital banking, and conducts consultative discussions to match members with products and services. Responsibilities include making decisions on check deposit holds, submitting Suspicious Activity Reports, placing holds on uncollected funds per Reg. CC, cashing checks, recording transactions in dual software, maintaining professional appearance, collaborating with teammates, and supporting onboarding/training of new staff. Qualifications emphasize prior banking/financial services experience, exceptional customer service, ability to multitask under interruptions, attention to detail, initiative, good judgment, goal orientation, and strong communication skills.
Required Qualifications
- Prior experience in banking or financial services
- Exceptional customer service and interpersonal skills
- Ability to multi-task and handle interruptions with accuracy
- Detail oriented
- Initiative/self-starter
- Good judgment and common sense
- Goal oriented
- Strong listening, oral, and written communications
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