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Cross Border TalentsPosted 2 weeks ago

Italian-Speaking Technical Support Agent

On-siteAthens, Attica, Greece

Full TimeSmall

Job Summary

Provide support via phone, email, and chat to assist customers with technical troubleshooting and product-related issues. Deliver technical support during both sales and after-sales processes while identifying and resolving issues efficiently or escalating when needed. Ensure a professional and positive customer experience throughout the customer journey. Join our team and build your career in a dynamic, customer-focused environment.

Required Qualifications

  • Italian-speaking
  • English-speaking
  • Provide support via phone, email, and chat
  • Assist customers with technical troubleshooting and product-related issues
  • Provide technical support during both sales and after-sales processes
  • Identify and resolve issues efficiently or escalate when needed
  • Ensure a professional and positive customer experience
  • On-site work model

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