Italian speaking Customer Service Representative( Inbound)

Communicate with customers via phone, email, or chat in English, handling inquiries, troubleshooting issues, and providing accurate information while maintaining professionalism and empathy. Escalate complex cases to appropriate teams and accurately document all interactions and resolutions. Contribute to a positive, team-oriented work environment. This permanent role offers 40 hours per week, 25 days annual leave, private health and life insurance, a performance bonus, and a 50 euro monthly meal voucher. The position is based in Athens and requires advanced English proficiency, though prior customer support experience is an advantage.