Italian-Speaking Customer Expert – Work From Home Greece
$1,254,864–$1,254,864 year
HybridThessaloníki, Central Macedonia, Greece
Job Summary
Provide premium, empathetic customer support in Italian via inbound phone, live chat, and email. Assist customers with sales inquiries to help them choose luxury products and complete purchases, while handling after-sales requests for deliveries, returns, and cancellations. Meet and exceed key performance metrics focused on Customer Satisfaction, Booked Call Rates, and First Call Resolution. Participate in weekly training and upskilling sessions to advance your professional profile. This role offers flexible work-from-home or on-site options in Athens, Greece, with full relocation support and a competitive monthly base salary plus performance bonuses. No prior experience is required; comprehensive paid training is provided to launch your career.
Required Qualifications
- Native or C2-level proficiency in Italian
- Intermediate professional English (B2/C1)
- Solid PC literacy
- Minimum 25 words per minute typing speed with at least 80% accuracy
- Currently based in Greece
- Willing to relocate to Athens, Greece
Desired Qualifications
- Familiarity with MacOS and iOS ecosystems
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