Italian-Speaking Customer Advisor (Remote within Portugal) - Relocation bonus

Provide support to customers via phone, email, and chat, assisting users with product-related questions and technical issues while delivering high-quality service with empathy and professionalism. Troubleshoot problems to find effective solutions and maintain accurate records of all customer interactions. Fluency in Italian and good English is required, along with strong communication skills and a customer-oriented mindset. The role involves rotational shifts from Monday to Saturday (08:00–19:00) with two days off per week. This position offers a relocation bonus, health insurance from Day 1, and optional shared accommodation support for international candidates moving to Lisbon.