Italian-Speaking Customer Advisor in Lisbon with Relocation bonus
$15,870,400–$15,870,400 year
On-siteBari, Apulia, Italy
Job Summary
Provide support to customers via phone, email, and chat while assisting users with product-related questions and technical issues. Deliver high-quality customer service with empathy and professionalism, troubleshoot problems to find effective solutions, and maintain accurate records of customer interactions. Fluency in Italian and good English level are required alongside strong communication skills, a customer-oriented mindset, and tech-savviness for learning new systems. Previous customer service experience is a plus. This role offers a competitive salary package, €7.63/day meal allowance, health insurance from Day 1, and relocation support for candidates moving from Italy to work remotely in Lisbon.
Required Qualifications
- Fluency in Italian
- Good English level
- Strong communication skills
- Problem-solving skills
- Customer-oriented mindset
- Tech-savviness
- Comfortable learning new systems
- Available for Monday to Saturday rotational shifts
- Available for Monday to Friday schedule
- 2 days off per week
- Ability to relocate to Lisbon, Portugal
- Ability to work remotely from within Portugal
- Valid for Portuguese work authorization (implied by relocation requirement)
Desired Qualifications
- Previous customer service experience
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