Italian-Speaking Customer Advisor in Lisbon with Relocation bonus
$15,870,400–$15,870,400 year
On-siteMilan, Lombardy, Italy
Job Summary
Provide support to customers via phone, email, and chat while assisting users with product-related questions and technical issues. Troubleshoot problems to find effective solutions and maintain accurate records of customer interactions. Deliver high-quality customer service with empathy and professionalism. Candidates must be fluent in Italian with a good English level and possess strong communication and problem-solving skills. This role involves rotational shifts from Monday to Saturday or Monday to Friday, with two days off per week. The position offers a competitive salary package, daily meal allowance, health insurance from Day 1, and relocation support for international candidates moving from Italy to Lisbon.
Required Qualifications
- Fluency in Italian
- Good English level
- Strong communication skills
- Problem-solving skills
- Customer-oriented mindset
- Tech-savviness
- Comfortable learning new systems
- Available for Monday to Saturday rotational shifts
- Available for Monday to Friday schedule
- 2 days off per week
- Ability to relocate to Lisbon, Portugal
- Ability to work remotely from within Portugal
Desired Qualifications
- Previous customer service experience
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