Italian Speakers - Customer Services
RemoteGreece
Job Summary
Assist Italian-speaking customers with hardware and software inquiries via phone and chat, guiding users through troubleshooting steps for laptops, desktops, and peripherals. Coordinate warranty claims and technical solutions while maintaining clear and accurate records of all interactions in English. This role supports a global leader in computing and IT solutions from a fully remote position in Greece. Candidates must possess C1/C2 Italian and B2 English proficiency, along with a valid EU passport or legal right to work in Greece. Full relocation support includes flight ticket reimbursement, temporary accommodation, and assistance with local administrative tasks.
Required Qualifications
- Proficiency in Italian (C1/C2)
- Proficiency in English (B2)
- A genuine interest in computer hardware and technology
- A friendly, patient, and professional communication style
- Valid EU Passport or the legal right to work in Greece
Desired Qualifications
- A knack for technology
- A passion for helping others
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