Italian Fashion Customer Advisor
On-siteAthens, Attica, Greece
Athens, Attica, GreeceOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Answer customer questions via phone, chat, and email with a solution-focused attitude, solving problems and creating positive experiences for every interaction. Follow brand guidelines and quality standards on all communications while logging and updating customer interactions in relevant systems. Collaborate closely with your team to continuously improve service delivery. This permanent role in Athens requires fluency in Italian and B2 English, availability for shifts, and an EU passport or Greek work permit. Join a fast-growing global CX firm offering private health insurance, a ticket restaurant, and transportation allowance.
Required Qualifications
- Fluent in Italian
- Good English
- Strong communication and active listening skills
- A problem-solving, can-do mindset
- Comfortable using computer systems
- Multitasking between tools
- Availability to work in shifts
- EU passport or Greek work permit
- High school diploma or equivalent
- Minimum B2 English
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