Italian English Customer Service Rep
On-siteLisbon, Lisbon, Portugal
Lisbon, Lisbon, PortugalOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Handle customer inquiries via phone, email, and chat in Italian and English while providing accurate and timely support. Assist customers with issue resolution and service-related questions, escalating complex cases to relevant internal teams as required. Maintain proper documentation of all customer interactions to ensure high standards of satisfaction and service quality within a structured, multicultural team environment. Based in Lisbon, Portugal, this role offers structured training, onboarding, and performance-based bonuses for candidates with strong communication skills.
Required Qualifications
- Italian and English communication skills
- Currently based in Lisbon, Portugal
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a structured support environment
Desired Qualifications
- Previous customer service experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.