Italian Customer Support Agent - Lisbon

Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting and resolving basic IT or service issues efficiently. Guide users through system setups and basic configurations, document issues, and escalate complex cases when needed to maintain a friendly, solution-focused experience. Follow company procedures and strive to meet performance goals while working on rotational shifts if required. Candidates must be located in Portugal and may relocate depending on the project. Join a multicultural team with full training and access to international teams using cutting-edge technologies.