Italian Content Moderator Sofia, Bulgaria (with Relocation Package)
$18,000–$18,000 year
On-siteTrieste, Friuli Venezia Giulia, Italy
Job Summary
Review and evaluate user-generated content, including profiles, videos, and messages, to ensure compliance with community guidelines. Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems while analyzing data to determine incident severity. Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs. Collaborate with cross-functional teams on sensitive matters and develop reports to support continuous improvement of trust and safety operations. This role supports the creation of a safe, respectful, and positive online environment by enforcing policies consistently and fairly. You will work rotational shifts between Monday and Sunday for 40 hours per week with a salary of 1500 euros per month. A relocation package is available for eligible candidates.
Required Qualifications
- Fluency in Italian and English (minimum B1/B2 level)
- Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions
- Excellent time management and organizational abilities
- Outstanding written and verbal communication skills with strong attention to detail
- Ability to work effectively in a fast-paced environment and make critical decisions under pressure
- Valid Authorization to work in Bulgaria
Desired Qualifications
- Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage
- Passion for online safety, digital communities, and creating positive user experiences
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