IT Systems Generalist
Remote · London, England, United Kingdom or United Kingdom
Job Summary
IT Systems Generalist with hybrid London-based role focused on employee IT support, SaaS administration, and IT infrastructure. Responsibilities include first-line IT support via Slack, onboarding/offboarding, provisioning through Okta, license management, admin of Google Workspace/Slack/Jamf/1Password, macOS hardware inventory, and supporting SOC 2/GDPR compliance. Requires 2-4 years of IT support or systems administration experience, proficiency with core tools, and ability to work independently in a remote/hybrid environment. Emphasis on security, end-user experience, and improving IT operations; interview process outlines transparency and AI-use guidelines.
Required Qualifications
- 2-4 years of experience in IT support or systems administration
- Proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred)
- Comfortable working independently in a remote environment
- Security-first mindset and understanding of access controls and audit trails
- Experience with or interest in supporting compliance frameworks like SOC 2
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