IT Systems Administrator
$72,250–$106,250 year
RemoteUnited States
Job Summary
Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and SaaS applications to ensure reliability and employee productivity. Configure, manage, and troubleshoot VPN solutions for secure remote access. Administer Jira workflows, automations, and access controls while managing Google Workspace user lifecycles and security settings. Support identity and access management through Okta and Okta Flow, and provide Tier 2 technical support for hardware, software, and access issues. Create documentation for systems and collaborate with Security, People Ops, and Engineering teams. This role requires a minimum of 4 years of experience and a Bachelor's degree in a technical field.
Required Qualifications
- Minimum of 4 years of experience in IT systems administration or a related role
- Bachelor's degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience)
- Hands-on experience with Jira administration and customization (workflows, automations, dashboards)
- Proven experience managing Google Workspace environments (Admin Console, security settings, user lifecycle)
- Experience with Okta for identity and access management (SSO, MFA, user lifecycle)
- Hands-on experience with Jamf Pro for macOS device management (enrollment, policies, configuration profiles, patch management)
- Familiarity with macOS, Windows, and/or Linux environments
- Experience with Okta Flow for SaaS lifecycle automation, access governance, and security workflows
- Strong problem-solving and critical-thinking abilities
- Clear, confident communication skills with both technical and non-technical stakeholders
- Ability to prioritize, execute, and adapt in a fast-moving environment
- Ownership mindset with attention to detail and follow-through
Desired Qualifications
- Basic scripting or automation experience (PowerShell, Bash, or Json) is a plus
- VDI experience, including exposure to virtual desktop environments (e.g., Azure Virtual Desktop, AWS WorkSpaces, Citrix, or similar)
- Experience with Aquera (or similar HRIS-to-IT automation platforms) for onboarding, offboarding, and employee change workflows
- Exposure to IT automation, zero-touch provisioning, or workflow-driven IT operations
- Strong understanding of VPN technologies, including configuration, monitoring, and troubleshooting
- Google Workspace Administrator certification
- Okta Certified Professional certification
- CompTIA Network+ or equivalent certification
- Jamf Certified Associate or higher certification
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.