IT Systems Administrator and Education Technology Technician
On-siteAwali, Kano State, Federal Republic of Nigeria
Job Summary
Manage the school's Google Workspace for Education environment, handling user accounts, permissions, and tools like Classroom and Meet while monitoring security and compliance. Provide hands-on technical support for all devices, including smart boards, laptops, desktops, and printers, ensuring classroom technology is operational and ready for daily use. Administer the Student Information System, manage attendance and grading data, and assist with user training. Monitor network connectivity, Wi-Fi access, and internet-connected devices, coordinating repairs and maintaining asset records. Respond to urgent technical issues, apply security patches, and support staff in adopting new digital tools and hybrid learning systems.
Required Qualifications
- Bachelor's degree or diploma in Information Technology, Computer Science, Systems Administration, or a related field
- Minimum 3–5 years of relevant IT support and systems administration experience
- Strong working knowledge of Google Workspace for Education administration
- Good understanding of IT hardware, software, networking, account administration, and troubleshooting
- Strong technical troubleshooting skills
- Good understanding of Google Admin Console and cloud-based systems
- Ability to manage multiple tasks and priorities across a busy school environment
- Strong communication and user support skills
- Ability to work independently and solve problems efficiently
- Organized, dependable, and service-oriented
- Able to explain technical issues clearly to non-technical staff
- Strong sense of responsibility, confidentiality, and professionalism
- School-based role with daily on-site presence
- May require support before or after school hours during setup periods, events, examinations, system rollouts, or urgent technical issues
Desired Qualifications
- Relevant certifications in Google Workspace administration, networking, hardware support, or Microsoft/IT systems
- Experience supporting school technology systems, education platforms, or similar environments
- Experience with SIS platforms, educational software, or school administration systems
- Experience with smart classroom technologies
- Experience supporting both administrative and classroom technology environments
- Previous experience in a school, training center, or educational institution
- Proactive
- Patient and approachable
- Solutions-focused
- Detail-oriented
- Calm under pressure
- Committed to supporting teaching and learning through effective technology use
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