IT-supporttekniker - Forsmark

Receive, register, and prioritize support tickets via phone, portal, and email from internal and external users. Resolve incoming customer service and security incidents while managing requests for permissions and accounts. Coordinate solution communication with customer system and technical owners, both internally and with vendors. Continuously contribute to improving daily and long-term workflows while taking responsibility for your own development. Collaborate with customers and suppliers to deliver technical solutions. This role emphasizes customer service, security, and learning within a high-tempo environment. Humanit offers varied consulting assignments with a focus on lifelong learning and employee development.