IT Support Specialist (Co-Op) Fall 2026
$41,600–$41,600 year
On-siteLondon, Ontario, Canada
London, Ontario, CanadaOn-siteInternship$41,600–$41,600 yearSmall
InternshipSmall
Job Summary
Handle Service Desk calls, triage client issues, categorize tickets, and resolve or escalate them as required. Perform on-site visits and service calls to assist in project implementation, rollouts for new IT infrastructure, security projects, and budgeting support. Install, support, and maintain PCs and peripheral devices while applying knowledge of Windows, Linux, and Mac OS. Prioritize and resolve IT problems quickly, ensuring strong customer service and empathy throughout all interactions.
Required Qualifications
- Ability to prioritize and resolve IT problems quickly and efficiently
- Install/ Support/ Maintain PCs and peripheral devices
- Windows, Linux, and Mac OS Knowledge
- Proficient with Security such as Encryption and MFA
- Strong Customer Service and Empathy skills
- G License and access to reliable transportation
Desired Qualifications
- Understanding of Routing Protocols
- Firewall best practices and troubleshooting
- Linux OS such as Ubuntu, Redhat, CentOS
- CCNA or CCNP capable
- VoIP technology and use cases
- Database Creation, Management, Scripting
- Project Management fundamentals
- Background in Event Management
- Demonstrated Communication Skills both Oral and Written
- Strong understanding of Active Directory and Group Policy
- Familiar with additional Server roles such as DNS, DHCP, File & Print Server, Radius/ NPS
- Strong understanding of VMware
- Understanding of Networks (Wired and Wireless)
- Proficient with Microsoft Office, SharePoint, OneDrive, and Teams
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