IT Support Specialist
$52,000–$52,000 year
On-siteSaint Paul, Minnesota, United States
Saint Paul, Minnesota, United StatesOn-siteFull Time$52,000–$52,000 yearMedium
Full TimeMedium
Job Summary
Diagnose and resolve hardware and software issues for internal end users while responding to telephone calls, emails, and personnel requests. Maintain help desk logs for all activities, instruct users on equipment and application functions, and develop or update user manuals. Coordinate PC repair and maintenance with vendors, set up new or relocated computer equipment, and confer with specialists to solve complex problems. Remain current with system updates and establish requirements for new systems by consulting with staff and management.
Required Qualifications
- All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
- Calspan supports safe and drug free workplace through pre-employment background checks and drug testing
- All candidates must be eligible to work in the United States
Desired Qualifications
- Associates in Computer Science or related discipline
- 3+ years' experience in an engineering setting
- A combination of education and experience equivalent to above
- Computer hardware and software, including applications and programming
- Deltek Costpoint
- Microsoft Business Central/NAV
- Microsoft Desktop & Server Technologies
- Strong customer service focus
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