IT Support Specialist - CAD Systems (Civil Engineering) - IT Solutions - Indianapolis, IN
On-siteIndianapolis, Indiana, United States
Job Summary
Deploy and maintain Autodesk and Bentley CAD systems, including Civil 3D, Revit, and AutoCAD, for civil engineering teams. Configure templates, seed files, and workspaces while evaluating patches and managing version control across virtual environments. Serve as the primary technical liaison with Autodesk and Bentley vendors to log issues, implement updates, and document fixes. Administer licensing systems, track usage, and coordinate renewals to ensure compliance. Provide Tier 2/3 support for application performance, licensing, and file interoperability while collaborating with infrastructure teams. Maintain detailed documentation of troubleshooting procedures and deployment methods.
Required Qualifications
- 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment
- Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer)
- Proven ability to work with software vendors to diagnose and resolve application or licensing issues
- Knowledge of CAD operating in virtual environments
- Knowledge of Windows operating systems, networking fundamentals, and system performance optimization
- Excellent problem-solving, communication, and documentation skills
Desired Qualifications
- Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms
- Familiarity with PowerShell, Python, or batch scripting for deployment automation
- Understanding of civil engineering data workflows and file management practices
- Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+
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