IT Support
On-siteVirginia Beach, Virginia, United States
Job Summary
Provide IT support to staff by responding to user requests, maintaining and servicing hardware and software, performing hardware/software/network OS installations and repairs, troubleshooting issues, and inventorying hardware/software. Conduct routine audits of systems, monitor antivirus protection, and address spyware/viruses; maintain phone systems; provide user training on new applications; sustain open communication and positive relationships with staff; support Park Applications, Operating Systems, MS Office, and other programs; perform additional duties/projects as assigned.
Required Qualifications
- Experience in the field of information systems
- Computer skills including Microsoft Office, basic networking and POS concepts
- A basic understanding of computer network cabling and network file and print services
- Ability to prioritize tasks and efficiently manage time
- Strong oral and written communications skills in English
- Ability to respond effectively to inquiries or complaints
- Must be able to bend, lift, carry and perform other duties involved in installing and checking hardware
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