IT Support / Network Specialist
On-site · Bengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeMid LevelNot SpecifiedStartup
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Startup
Job Summary
Provide IT and network support across Windows 11 and Microsoft 365, diagnose and resolve technical problems, respond to support requests via tickets, phone, and email, document and track issues, collaborate with regional IT team members, and support business-critical tools such as Excel, Power BI, and VPN clients. Requires 2-3 years of IT support experience, strong Microsoft 365 expertise, English communication skills, and a proactive approach in a fast-paced consulting setting.
Required Qualifications
- 2-3 years IT support or helpdesk experience
- Strong knowledge of Windows 11 and the Microsoft 365 ecosystem
- Clear, user-friendly communication in English
- Ability to manage multiple tickets in a fast-paced environment
- Proactive mindset with preventative problem-solving approaches
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