IT Support Intern (Part-Time)
$31,200–$37,440 year
On-siteLouisville, Kentucky, United States
Job Summary
Respond to IT helpdesk tickets and assist with troubleshooting hardware, software, and network issues. Support user setup and account management for new hires and internal moves, including device prep and access provisioning. Assist with maintaining asset inventory, license tracking, and documentation while monitoring systems, backups, and alerts across internal tools. Shadow experienced IT team members managing infrastructure, security, and hosting environments to gain hands-on experience. Offer recommendations for improving support documentation and helpdesk workflows. This part-time role requires approximately 15–20 hours per week with in-office availability in Louisville, KY.
Required Qualifications
- Interest in pursuing a career in IT, networking, cybersecurity, or systems administration
- Comfortable navigating Mac and PC environments
- A strong sense of organization, attention to detail, and willingness to learn
- Clear communication skills
- A collaborative mindset
- Availability for ~15–20 hours per week
- Flexibility to accommodate school schedules or other commitments
- Must be within commuting distance of our Louisville, KY office
- Available to work in-office a majority of the time
Desired Qualifications
- Familiarity with Google Workspace, Slack, and ticketing systems
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