IT Support Intern (Internship)
On-siteGuadalajara, Jalisco, Mexico
Job Summary
Support the Information Technology department with basic operational and administrative tasks, including computer setup, inventory management, and general IT activities. Assist with the distribution and collection of equipment, configure peripherals, and maintain the IT asset inventory by labeling, organizing, and verifying physical conditions. Provide basic user assistance with hardware and software questions, install approved applications, and follow up on support requests under supervision. Document procedures, organize files, and update IT records and tracking spreadsheets. Complete assigned tasks, maintain attendance and punctuality, and ensure accuracy of inventory records. Participate in computer deployment projects and departmental improvement initiatives as assigned.
Required Qualifications
- Currently pursuing a degree in one of the following fields: Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field
- Basic computer skills
- Microsoft Office (Word, Excel, and Outlook)
- Windows 10 and Windows 11
- Basic computer hardware knowledge
- Customer service mindset
- Responsibility and accountability
- Organizational skills
- Teamwork
- Effective communication
- Initiative
- Willingness to learn
- Attention to detail
Desired Qualifications
- Academic projects, volunteer work, or internship experience related to Information Technology
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