IT Support Engineer
$120,000–$120,000 year
On-siteNashville, Tennessee, United States
Job Summary
Maintain and administer the company's computer networks, including systems software, applications, and hardware. Troubleshoot network devices such as wireless access points, firewalls, routers, and switches while implementing disaster recovery operations and protecting data from attacks. Monitor network performance using master consoles to determine necessary adjustments and coordinate network access and usage. Conferring with users to identify and resolve existing system problems, design and test networking software, and create accurate network diagrams for planning. Provide detailed information for hardware and software selection and ensure virus protection and email applications remain secure.
Required Qualifications
- strong understanding of network infrastructure and network hardware
- implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers
- Ability to think through problems and visualize solutions
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers
- Knowledge of application transport and network infrastructure protocols
- Ability to create accurate network diagrams and documentation for design and planning network communication systems
- Provides specific detailed information for hardware and software selection
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Ability to work with all levels of staff within and outside of IT and outside the organization
- A self-starter able to work independently but comfortable working in a team environment
- Good analytical and problem-solving skills
- Dependable and flexible when necessary
Desired Qualifications
- deep knowledge of application transport and network infrastructure protocols
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