IT Support
On-siteDumfries, Scotland, United Kingdom
Dumfries, Scotland, United KingdomOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Provide first-line IT support to internal and remote users by logging and resolving support requests via the helpdesk system. Troubleshoot hardware, software, and user issues while assisting with PC, laptop, printer, and scanner maintenance, including hardware installs and cabling. Liaise with third-party support providers where required. This 3-month fixed-term contract involves 37.5 hours per week with an immediate start, ideal for students or those seeking to develop a career in IT.
Required Qualifications
- Good communication and customer service skills
- A willingness to learn and develop
- Basic knowledge of Windows and Microsoft Office
- Ability to work independently and as part of a team
Desired Qualifications
- Previous IT support or helpdesk experience
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