IT Specialist 1/IT Support Assistant, 2 - C
On-site · Phoenix, Arizona, United States or Ashburn, Virginia, United States
Job Summary
IT Specialist 1/IT Support Assistant role focused on hands-on IT support duties within Telos Corporation. Responsibilities include operation and maintenance of printers and IT equipment, moving equipment between facilities, interviewing clients for pre-deployment asset discovery, repairing/replacing defective hardware, updating asset management systems, installing and maintaining PC hardware/software with specific configurations, troubleshooting network usage and peripherals, performing system backups and data recovery, resolving network communication issues, managing email administration, maintaining network security, preparing assets for disposition, and general network operations/maintenance. Requires familiarity with routers, switches, firewalls, cabling/splicing, and the ability to transport equipment within a defined service area. Candidates must meet eligibility to access sensitive information and US citizenship, with a drug-free workplace and E-Verify participation.
Required Qualifications
- High school diploma
- Basic IT support training or equivalent on-the-job training
- 1-2 years relative IT support experience
- DOD Public Trust Clearance (or ability to obtain)
- US citizenship
- Licensed and able to drive a vehicle
- Ability to climb a 10ft ladder and lift at least 40lbs
- Willingness to work in a security-conscious environment and adhere to company policies
Desired Qualifications
- DOD Public Trust Clearance (or ability to obtain)
- 1-2 years relative IT support experience
- Basic IT support training or on-the-job training
- Excellent customer service and organizational skills
- Strong written and verbal communication skills
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.