IT Solutions Engineer
$60,000–$75,000 year
On-siteMorristown, Tennessee, United States
Job Summary
Provide high-level technical solutions and ongoing support for client environments by troubleshooting desktop, server, virtualization, network, and database issues. Administer Microsoft 365 services, manage Hyper-V virtualization, configure network devices, and support SQL Server databases. Perform onsite client visits, remote support, documentation, and project work while maintaining security best practices and disaster-recovery procedures. This on-site role in Morristown, TN, requires a valid driver's license, proof of insurance, and a clean driving record. Candidates must have three years of experience supporting business-level technology solutions.
Required Qualifications
- Experience supporting business level technology solutions for a minimum of three years
- Proven experience in the areas of position responsibility
- Demonstrate effective troubleshooting and apply disciplined escalation based on the situation
- Demonstrate strong interpersonal skills and a proven track record as a collaborative team contributor
- Valid driver's license, proof of insurance, and clean driving record
- Ability to pass background check and drug screen if requested
- 3+ years supporting business IT environments
- Strong Windows client & server, networking, and Microsoft 365 experience
- Must be authorized to work in the U.S.
- Position requires a combination of sitting and physical activity (standing, walking, bending, kneeling)
- Requires lifting/carrying up to 75 lbs
- Climbing/working from ladders 6 ft or higher
- Use of hand/power tools
Desired Qualifications
- Relevant and current technology certifications
- Relevant certifications (MCSA/Azure/AWS, CompTIA Network+/Security+, etc.)
- Scripting (PowerShell/Bash) and familiarity with virtualization or cloud
- Associate's or bachelor's degree in related field
- Hyper-V preferred
- MCSA/Azure/AWS, CompTIA Network+/Security+, etc.
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