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Alcon Vision2 months ago

IT Site Infrastructure Manager – Manufacturing & Technical Operations (MTO)

On-site · Fort Worth, Texas, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

The IT Site Infrastructure Manager for Manufacturing & Technical Operations (MTO) is responsible for managing the lifecycle of IT infrastructure services including data center operations, network security, and asset management. Key responsibilities include overseeing the delivery of IT infrastructure services, maintaining a stable environment for a high-volume manufacturing site, collaborating with global IT teams, and ensuring compliance with governance policies. The ideal candidate will have at least 10 years of IT infrastructure experience, strong communication skills, and the ability to manage complex systems and teams.

Required Qualifications

  • Minimum of 10 years of relevant IT infrastructure experience.
  • Ability to read, write, and communicate fluently in English.

Desired Qualifications

  • Degree in a technical field such as Computer Science, Information Systems, Information Security, or Engineering.
  • Microsoft Windows and Network certifications.
  • Experience supporting large Microsoft environments (Windows 10/11, Windows Server 2016–2025).
  • Experience supporting complex enterprise networks (WAN/LAN, Cisco/Juniper switches, VLANs, firewalls, DNS, VPN, SSO, wireless infrastructure).
  • Experience supporting on‐site data centers including racking, cabling, power, cooling, fire suppression, and documentation.
  • Experience managing Active Directory, file services, DFS, storage platforms, print servers, and enterprise print environments.
  • Experience supporting cybersecurity and vulnerability management tools.
  • Familiarity with IT service management processes including Incident, Problem, and Change Management.
  • Experience with cloud platforms such as Microsoft Azure, AWS, SharePoint, and related services.
  • Experience supporting Manufacturing Execution Systems (MES) and SCADA environments.
  • Familiarity with Identity and Access Management tools such as Okta and Saviynt.
  • Basic knowledge of Oracle and SQL Server environments to collaborate with database administrators.
  • Strong written and verbal communication skills including technical documentation.
  • Experience using ServiceNow for service desk ticketing and reporting.
  • Knowledge of Computer System Validation (CSV) and GxP regulatory requirements.
  • Understanding of manufacturing processes and the IT/OT technology landscape.
  • Experience supporting PLCs, instrumentation systems, and IoT devices.

Additional Requirements

  • Sponsorship Assistance: Not available.
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Alcon Vision

IT Site Infrastructure Manager – Manufacturing & Technical Operations (MTO)

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