IT Servicedesk Medewerker
$7,280,000–$7,280,000 year
On-siteDe Meern, Utrecht, The Netherlands
De Meern, Utrecht, The NetherlandsOn-siteFull Time$7,280,000–$7,280,000 year
Full Time
Job Summary
Handle first-line IT service requests via phone, email, and tickets, resolving incidents and managing user accounts, rights, and workstations within the Microsoft 365 environment. Deploy and manage laptops and devices while monitoring ticket progress to ensure timely feedback. Escalate complex tickets to consultants and coordinate with external IT partners on projects like tenant migrations. Support internal and client-facing operations by registering incidents and assigning tasks to experts.
Required Qualifications
- Minimaal in bezit van een afgeronde MBO IT diploma
- Relevante werkervaring binnen een IT serivedesk positie
- Goede communicatieve vaardigheden
- Een gezoende dosis enthousiasmte
- Leergierig
- Oplossingsgericht
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