IT Service Desk
$45,760–$49,920 year
On-siteIndianapolis, Indiana, United States
Indianapolis, Indiana, United StatesOn-siteFull Time$45,760–$49,920 yearBachelors Degree
Full TimeBachelors Degree
Job Summary
Provide Level 1 phone and deskside support across office and car wash locations, responding to new IT requests submitted through the ticketing portal. Configure and deploy new IT assets for team members and locations while troubleshooting application and hardware issues. Requires one year of helpdesk experience, proficiency with MS tools and technologies, and a ticketing system. Retail and point-of-sale experience is preferred. This role is part of a broader IT division covering software development, business analysis, cybersecurity, and cloud engineering.
Required Qualifications
- 1 year of Helpdesk experience
- Experience troubleshooting and supporting MS tools and technologies
- Experience troubleshooting technical issues
- Experience with a ticketing system
Desired Qualifications
- Retail and point-of-sale (POS) experience
- IT certifications
- Bachelor's degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.