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TeleperformancePosted 2 months ago

IT Service Desk Analyst II

HybridGurugram, Haryana, India

Full TimeMid LevelBachelors DegreeEnterprise

Job Summary

Provide day-to-day technical IT support to employees for hardware and software; respond to users with troubleshooting, fault rectification, and escalation; assist in evaluating hardware/software and propose upgrades to IT infrastructure; operate within established standards with increasing independence; may lead junior teammates and help set day-to-day objectives.

Required Qualifications

  • professional/university degree
  • 1-2 years of practical experience in IT support

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