Manulife logo
ManulifePosted 1 month ago

IT Service Delivery Lead

$31,200–$31,200 year

HybridQuezon City, Metro Manila, Philippines

Full TimeSenior LevelBachelors DegreeEnterprise

Job Summary

Develop and execute tactical plans to meet Service Level Agreements (SLAs) with Business Units while leading a team of application security professionals. Oversee daily operations including workload prioritization, resource planning, and coordination with cross-functional teams to ensure operational excellence. Establish governance processes, partner with stakeholders to develop team capabilities, and drive continuous improvement in application security maturity. Leverage AI-enabled tools to streamline testing and enhance threat detection. Work in a hybrid setup (3x onsite) with flexible shift schedules.

Required Qualifications

  • Bachelor's Degree in Information Technology, Engineering, or a related field
  • At least 3 years of experience in Application Security or related Information Security roles
  • Experience in areas such as threat modeling, SAST, SCA, DAST, secrets management, vulnerability assessment, and remediation support
  • Exposure to or experience in penetration testing
  • Strong understanding of information security principles, practices, and standards
  • Proven experience in leading and managing IT or security teams
  • Strong communication skills (verbal, written, and presentation)
  • Ability to adapt content to various audiences and communicate effectively across all organizational levels
  • Strong organizational, multitasking, and time management skills
  • Ability to adapt to changing priorities and work effectively under tight deadlines
  • Proven leadership capabilities, including setting goals, providing feedback, and establishing clear accountabilities for team members
  • Amenable to work on a hybrid set-up (3x a week onsite)
  • Amenable to work in any shift schedule assigned (morning / mid-shift; but flexible depending on business need)

Desired Qualifications

  • Relevant certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or CompTIA Security+
  • Additional application security or penetration testing certifications (e.g., OSCP, GWAPT, CEH, CSSLP)
  • Strong understanding of industry frameworks and standards such as OWASP Top 10, NIST, or ISO 27001
  • Experience partnering with development and business teams to drive security initiatives and risk management
  • Background in leading or supporting continuous improvement initiatives, including process optimization and service delivery enhancements
  • Experience in stakeholder management and communication across technical and non-technical audiences

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce