IT Program Manager & Business Analyst (PM-BA)
On-siteBogotá, Bogota D.C., Colombia or Abuja, FCT, Nigeria
Job Summary
Coordinate and support execution across Global Information Security and Infrastructure initiatives by serving as the central point of contact for project tracking, reporting, and day-to-day coordination across multiple concurrent workstreams. Facilitate Agile ceremonies, maintain JIRA backlogs, and manage RAID logs to surface blockers before they become critical. Gather and document business and technical requirements, translate needs into user stories, and ensure traceability from requirements through delivery while supporting User Acceptance Testing and audit readiness. Maintain accurate system documentation and prepare status reports covering scope, milestones, budget, and risks for senior stakeholders. Ensure consistent overlap with U.S. Eastern Time (8:00 AM – 1:00 PM) for real-time collaboration with global teams. This role strengthens governance and execution discipline within the IRC's IT department, enabling senior resources to focus on strategic portfolio management.
Required Qualifications
- 3-6 years of project management and business analyst experience in IT or technology-driven environments
- Demonstrated success leading complex, multi-stakeholder projects with significant technology components
- Track record as a Business Analyst delivering high quality documentation
- Leveraging leading-edge digital tools
- Providing advanced analytical reports
- Proactively working to help promote data-driven strategic insights
- Bachelor's degree
- Experience with GIS/Infrastructure projects — whether in a project management, business analysis, product, or operational capacity
- Experience in international NGO or global humanitarian organizations
- PMP, CSM, or equivalent project/program management certification
- Demonstrated, hands-on experience with Agile methodologies — including Scrum, sprint planning, backlog management, and retrospectives
- Proficiency with project management tools such as Jira, Monday.com, or equivalents
- Familiarity with GIS/Infrastructure concepts and use cases, including Security Engineering, Security Operations, IAM, GRC, and data privacy
- Ability to engage credibly with technical teams while translating complexity for non-technical stakeholders
- Ensuring compliance and audit readiness
- Exceptional written and verbal communication skills
- Ability to tailor messaging from technical working teams through to senior executive leadership
- Demonstrated ability to influence without authority — including managing up, keeping senior stakeholders aligned and accountable, and driving decisions in complex organizational environments
- A self-starter who moves fast, takes initiative, and creates structure in ambiguous environments
- Comfortable operating in a space that is still evolving — where processes are being built, priorities shift, and the ability to adapt quickly is essential
- Ability to build trusted, productive relationships across technical and non-technical teams, across functions, and across geographies
- Skilled at working in matrixed environments without direct authority over contributors
- Strong analytical and problem-solving skills
- Proactively identifies risks and blockers and develops mitigation strategies before issues escalate
- Consistent overlap with U.S. Eastern Time (8:00 AM – 1:00 PM) for real-time collaboration with global teams
- Located and with the right to work in Kenya, Colombia, or Nigeria
- Minimum travel may be required
Desired Qualifications
- Experience with GIS/Infrastructure projects — whether in a project management, business analysis, product, or operational capacity — strongly preferred
- Experience in international NGO or global humanitarian organizations preferred
- PMP, CSM, or equivalent project/program management certification preferred
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