IT Product Engineer I
$4,096,019–$5,353,920 year
On-sitePennington, New Jersey, United States
Job Summary
Participate in product discovery sessions with Digital Trust stakeholders to translate security and operational needs into product concepts, user stories, and workflow diagrams. Observe and document current-state identity, access, and governance workflows to identify control gaps, manual steps, and user friction. Contribute to future-state designs that improve security, reliability, and operational efficiency while supporting backlog refinement, sprint planning, and release readiness. Partner with Information Security, Infrastructure, Compliance, and clinical teams to clarify product intent, coordinate demonstrations, and validate workflows through testing and user acceptance reviews. Develop test scenarios for joiner-mover-leaver processes and access requests, then analyze feedback and adoption data to guide iterative improvements. Identify opportunities to automate repetitive tasks, simplify access, and leverage AI for risk summarization and security case triage. Maintain accurate documentation, process maps, and decision records while escalating unresolved risks or delivery barriers promptly.
Required Qualifications
- Bachelor's degree in Information Systems, Computer Science, Cybersecurity, Engineering, Health Informatics, Business Analytics, Product Management, Healthcare Administration, or a related field
- Strong written and verbal communication skills
- Strong facilitation skills
- Strong organization skills
- Strong analytical thinking skills
- Strong documentation skills
- Strong collaboration skills
- Curiosity
- Sound judgment
- Integrity
- Accountability
- Adaptability
- Attention to detail
- Systems thinking
- Empathy for users
- Active listening
- Respectful communication
- Willingness to accept coaching
- Ability to work through ambiguity
- Ability to manage multiple priorities
- Ability to handle sensitive information appropriately
- Ability to raise risks promptly
- Ability to collaborate across technical and nontechnical teams
- Ability to remain composed when priorities or operational conditions change
Desired Qualifications
- Master's degree in related field
- Early-career experience gained through employment, internships, co-op assignments, academic capstone projects, healthcare operations, technology implementations, process improvement, product development, data analysis, business analysis, or cybersecurity initiatives
- Working knowledge of product lifecycle concepts
- Working knowledge of user-centered design
- Working knowledge of business process analysis
- Working knowledge of workflow mapping
- Working knowledge of Agile methods
- Working knowledge of product backlogs
- Working knowledge of user stories
- Working knowledge of acceptance criteria
- Working knowledge of testing
- Working knowledge of change management
- Working knowledge of outcome measurement
- Foundational understanding of cybersecurity principles
- Foundational understanding of least privilege
- Foundational understanding of Zero Trust
- Foundational understanding of identity lifecycle management
- Foundational understanding of access controls
- Foundational understanding of third-party risk
- Foundational understanding of privacy
- Foundational understanding of auditability
- Foundational understanding of secure system design
- Ability to learn tools such as Microsoft Entra ID
- Ability to learn tools such as Active Directory
- Ability to learn tools such as identity governance
- Ability to learn tools such as privileged access
- Ability to learn tools such as ServiceNow
- Ability to learn tools such as Azure DevOps
- Ability to learn tools such as Jira
- Ability to learn tools such as Microsoft 365
- Ability to learn tools such as workflow automation platforms
- Ability to learn tools such as analytics tools
- Ability to learn tools such as generative AI solutions
- Training in product discovery
- Training in Agile product development
- Training in design thinking
- Training in process mapping
- Training in user story development
- Training in cybersecurity fundamentals
- Training in identity and access management
- Training in risk management
- Training in AI fundamentals
- Training in responsible AI
- Training in healthcare privacy
- Training in change management
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