IT Partner Services Intern
On-siteStrongsville, Ohio, United States
Strongsville, Ohio, United StatesOn-siteInternshipSenior Level
InternshipSenior Level
Job Summary
Build, deploy, and maintain laptops and peripherals for new and termed partners while managing hardware and software request fulfillment. Control inventory and asset tracking across the Strongsville Inventory Control Center and remote branch offices. Decommission old assets and collaborate with system admins to implement next-generation computing platforms. Identify process improvements for senior management and ensure all work meets department guidelines and service levels.
Required Qualifications
- Pursuing a 2-year or 4-year college degree in a technology related field, or equivalent
- Previous professional work experience (internships, other jobs, etc.)
- Requires a solid understanding of core networking including but not limited to: LAN/WAN, DNS, TCP/IP, DHCP, VPN, Wireless and Firewalls
- Must be self-motivated, display an attitude of ownership and a strong desire to learn new technologies
- Must be a team player with excellent customer service skills and communication skills (both oral and written), attention to detail, comprehensive problem solving and troubleshooting skills
- Must be able to manage tasks independently
- Proven ability to learn and pick up new technologies quickly
- Highly organized individual
- A self-starter who has strong, proactive work ethic and sense of responsibility in managing a full workload of multiple tasks and priorities
- Strong interpersonal, written and verbal communication skills
- High energy personality who is able to work in a fast-paced environment
- Effective problem solver and troubleshooter
- Ability to meet very aggressive deadlines
- Must be able to lift 50 lbs
Desired Qualifications
- Preferred: A+ Certification
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