IT Operations & Support Coordinator

Manage site assets, inventory, and systems while proactively monitoring and maintaining hardware and software to support business productivity. Set initial priority of requests in the Service Pro system, assign appropriate resources, and load authorized software onto PCs. Place requisitions for new hardware and software once approved and recommend solutions that span specific locations. Coordinate tasks with team members, provide feedback on those tasks, and participate in team meetings to make recommendations. Collaborate with peers to understand and support new technologies deployed within the company.